Graduate school didn’t teach you billing.
We’ve got you covered.
Ask Melissa: Billing, Insurance, Compliance & Beyond is a live monthly Q&A for therapists navigating the business side of private practice — credentialing, claims, compliance, and everything in between.
FRIDAY
- Format
- Live, 1 hour
- Frequency
- First Friday monthly
- Time
- 12:30 PM ET
- Host
- Melissa Norris
Bring your toughest practice-management questions.
Every session is an open forum — come with whatever’s on your mind, from a single question to a running list.
Credentialing & paneling
Getting on insurance panels, understanding contracts, and knowing what to expect from the process.
Claims & reimbursement
Coding, submitting clean claims, and troubleshooting denials so you actually get paid on time.
Medicare & site visits
Staying current on requirements like recent Medicare site visits and what documentation to keep on hand.
Telehealth & regional nuance
Telehealth address classifications, payer differences by region, and the questions that don’t fit a textbook.
Melissa Norris
Melissa is a billing, insurance, and compliance expert who has spent her career helping therapists understand the business side of care. Each session, she opens the floor for real questions from real practices — no jargon, no judgment, just clear answers you can act on.
One hour, once a month, all questions welcome.
Sessions run September through December to start, with submitted questions given priority.
Wherever you are in practice, there’s a seat for you.
Just opening your doors? Get clarity on credentialing, fee-setting, and the paperwork nobody warned you about.
Not taking insurance? Learn how out-of-network benefits work so you can support your clients’ reimbursement questions.
Been in practice a while? Stay current on Medicare requirements, compliance changes, and the fine print that shifts every year.
Brought to you alongside fellow coworking spaces.
Melissa’s Q&A is a shared benefit across The Hivemind Collective, a network of therapist coworking communities. Members of any partner space are welcome to join.
Save your seat for the next session.
RSVP below and submit your top questions in advance — submitted questions get priority during the live Q&A.
